Top notch company with expert connections for jewelry, art, autos, and a massive mailing list of buyers.
I am very pleased with Willmatt Hill and their entire team. My dad is in his 80s and moving into a much smaller house. He needed to sell as many of the valuables in his house as possible - antiques, jewelry, tools, artwork, etc. Alex came and surveyed the contents and determined that we met the minimum requirements for their sales. He thoroughly explained the contract, told us where our biggest values were, and that all the jewelry would be photographed, catalogued, and taken to an appraiser. He was responsive by phone when we had follow up questions.
My dad was very anxious about the process, so when Teresa came to collect the jewelry she talked him through how to best prepare each area of the house for her crew’s arrival. The week of the sale, a team of very kind, professional, hard-working people came and moved methodically through the house, organizing and pricing every item. They put up clear signage for items and areas that were off limits to the public.
Teresa was very responsive via text and sent us updates at the end of each sale day. We stayed away from the house during the sale, but would return in the evening and feel relieved to see the rooms empty out. We were also impressed at how clean they kept things considering the number of visitors coming through. They require all visitors to remove their shoes; they only allow a certain number of people into the house at a time; and they keep all high-value items in display cases attended by a staff member all day. They also have a huge mailing list, 15,000 people, who get preview photos of the most attractive items.
Most importantly, throughout the entire process, we felt like we were in good hands. We opted to use their post-sale clean out service, which was very affordable and amazingly thorough. Teresa even arranged for the new home owners to take items they loved when they were shown the house. The only things left were the items my dad is taking to his new home, and a nice chunk of money to make the transition that much smoother.
August 27, 2019